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frequently asked questions

HOW DO I GET THE MOST OUT OF MY CANDLE?

  • Your first burn should last 3-4 hours, or until the melt pool has reached the edge of the jar. This is to ensure an even burn throughout the candle's life.

  • Before each burn, make sure to trim your wick to 1/4 inch, which will allow the safest and most efficient burn.

  • It is recommended not to burn your candle for more than 4 hours at a time.

WHEN DO I STOP BURNING MY CANDLE?

Stop burning when there is about 1/4 of an inch of wax in the jar. Remove the wax and wick from the jar, and repurpose it however you'd like!

HOW DO I REPURPOSE MY CANDLE VESSEL?

  • Heat up the remaining wax in your vessel with a hairdryer or heat gun.

  • Pour out the excess wax into another container & let solidify. Once solid - throw it away!

  • Wipe down your jar with rubbing alcohol.

  • Remove the wick clip.

  • Done!

  • Show us how you have repurposed your vessel by tagging us on Instagram! @theblvdcandleco

WHAT IS JESMONITE?

Jesmonite is the material we make our candle vessels from. It is a rapid-setting acrylic modified alternative to concrete, designed to replicate stone surfaces. It is free of solvents, VOCs and non-combustible. Learn more at jesmonite.com.

WHAT IS YOUR RETURN POLICY?

All of our candles are final sale. If your product arrives damaged, please contact us at info@theblvdcandle.co with your order number and photos of the damaged product and we will be happy to provide a replacement candle.

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