frequently asked questions
HOW DO I GET THE MOST OUT OF MY CANDLE?
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Your first burn should last 3-4 hours, or until the melt pool has reached the edge of the jar. This is to ensure an even burn throughout the candle's life.
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Before each burn, make sure to trim your wick to 1/4 inch, which will allow the safest and most efficient burn.
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It is recommended not to burn your candle for more than 4 hours at a time.
WHEN DO I STOP BURNING MY CANDLE?
Stop burning when there is about 1/4 of an inch of wax in the jar. Remove the wax and wick from the jar, and repurpose it however you'd like!
HOW DO I REPURPOSE MY CANDLE VESSEL?
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Put your candle in the freezer for 2-4 hours
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Loosen the wax and wick clip with a knife or utensil of your choice
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Pop out the wax and throw away
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Wipe down your vessel with rubbing alcohol
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Done!
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Show us how you have repurposed your vessel by tagging us on Instagram! @theblvdcandleco
WHAT IS JESMONITE?
Jesmonite is the material we make our candle vessels from. It is a rapid-setting acrylic modified alternative to concrete, designed to replicate stone surfaces. It is free of solvents, VOCs and non-combustible. Learn more at jesmonite.com.
WHAT IS YOUR RETURN POLICY?
All of our candles are final sale. If your product arrives damaged, please contact us at info@theblvdcandle.co with your order number and photos of the damaged product and we will be happy to provide a replacement candle.
CAN I SHOP IN PERSON?
Yes! You can currently shop our candles at A Monkey Tree in Steveston, Richmond, Artisan Avenue on South Granville in Vancouver, and all The Latest Scoop locations in BC, AB and ON.